2015 Corporate Citizenship Report

Do you find your approach to risk management to be effective in helping employees identify and address relevant safety, security, health and environmental risks and issues? ExxonMobil remains steadfast in its commitment to excellence in safety, security, health and environmental performance and operations integrity. Many of our operations and products represent potential risks to people and to the environment. Recognizing and managing these risks is inherent in our business, and we believe the best way to meet our commitment is through a capable, committed workforce, and practices designed to enable safe, secure and environmentally responsible operations. We accomplish this through clearly defined policies and practices and with rigorously applied management systems designed to deliver results. The Operations Integrity Management System , or OIMS, is a cornerstone of our commitment to managing risks and achieving excellence in performance. More than just a set of guidelines, OIMS is part of ExxonMobil’s corporate culture and the way we run our business.

There have been a number of pipeline releases over the past several years; what is ExxonMobil doing to ensure the integrity of its pipelines? Pipeline transport is recognized as the safest means for moving oil and petroleum products. The immense system in the United States is a critical part of the country’s energy infrastructure, moving vital products from locations where they’re produced to the markets where they’re consumed — to fuel cars, heat our homes and power our economy. That said, we are committed to improving pipeline safety and carefully maintaining and monitoring our infrastructure. We have implemented enhanced surveying techniques and state-of-the-art inspection technologies and analyses of our pipelines. These surveys and inspection findings are helping us identify areas where we can strengthen our pipeline integrity.

What is ExxonMobil doing to improve community relations in areas where it is conducting hydraulic fracturing operations? We believe an open dialogue is vital to our long-term success. Unconventional development is still relatively new in many areas where we operate, and we meet with local leaders and community members to find out what is important to the community and to listen to their questions and concerns. Naturally, people living near our operations are concerned that our work could disrupt their way of life. We strive to address their concerns, and we take actions to limit potential impacts, such as altering our traffic routes to avoid disrupting school bus traffic. We also provide site tours to community members so they can observe and ask questions about drilling, hydraulic fracturing and processing. No two communities are the same, and we have undertaken several approaches across the United States to establish a two-way dialogue with our stakeholders. These approaches include weekly community notices, community advisory panels, land conservation projects and town hall meetings. Our goal is more than just getting our work done — we want to be a good neighbor and productive member of the community, both before we begin work and throughout the life cycle of our projects.

ExxonMobil Perspectives blog

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ExxonMobil’s key sustainability issues and challenges

exxonmobil.com/citizenship

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