2015 Corporate Citizenship Report

• New Caledonia • Singapore • Turkey • United States

• Argentina • Brazil • Israel • Korea • Malaysia

explosions, natural disasters and security incidents. In 2015, 550 employees participated in 35 ESG training sessions.

initiatives focused on improving safety in the industry. For example, we actively engage in the Advancing Process Safety initiative, a collaborative effort between the American Fuel and Petrochemical Manufacturers and the API, representing nearly all of the U.S. refining capacity. This initiative is focused on improving process safety performance across the industry by sharing experiences and knowledge about process safety events, hazard identification metrics and industry-proven practices. Product safety and responsibility We recognize the importance of managing and communi- cating product safety information to those who handle and use ExxonMobil products, including employees and contractors within our operations as well as with our customers, consumers, governments and regulators. To promote product stewardship, we carefully assess the safety, health and environmental aspects of our products, as well as compliance with product safety legislation for all intended markets. ExxonMobil’s approach to product safety is defined by the product safety policy, found within ExxonMobil’s Standards of Business Conduct . Each ExxonMobil business unit has devel- oped management systems that address the key elements in our product safety policy. These management systems are reviewed on a routine basis to ensure compliance with the policy. Additionally, components of the management systems are in line with product safety guidelines developed by IPIECA, the global oil and gas industry association for environ- mental and social issues, and the International Council of Chemical Associations. A key component of these systems is the communication of the potential hazards and risks from the use of our products. Our rigorous Product Stewardship Information Management System applies common global processes and computer systems to capture and communicate information on the safe handling, transport, use and disposal of our products, as well as emergency contact information. This system enables ExxonMobil businesses to comply with changing regional and national hazard communication regulations with the adoption of the Globally Harmonized System of Classification and Labelling Chemicals developed by the United Nations. In the past year, more than 27,000 safety data sheets for ExxonMobil products and manufacturing streams have been authored and distributed as part of the implementation of this guidance by several national and regional regulatory authorities, including:

ExxonMobil takes a disciplined and structured “command and control” approach to emergency preparedness that is based on clear communication. Regardless of the size of an event, each ExxonMobil facility and business unit has access to a wide array of trained responders, including our regional response teams (RRTs), which provide rapid tactical support when needed. Our three RRTs — North America; Europe, Africa and Middle East; and Asia Pacific — address tactical issues associated with the field response. The RRTs comprise approximately 500 ExxonMobil personnel trained in one consistent management system with common roles and responsibilities. In total, the RRTs completed four training exercises in 2015, with approximately 400 ExxonMobil participants. In May 2015, the North America RRT held a two-day exercise in Seattle, Washington, for ExxonMobil affiliate SeaRiver Maritime. As part of the exercise, participants responded to a simulated release of 80,000 barrels of oil from a marine vessel. One key objective of the exercise included educating participants on the value and use of a net environmental benefit analysis

In 2015, the Association of International Chemical Manufacturers (AICM) awarded ExxonMobil China the Chairman’s Award in Responsible Care for exemplary achievement in safety, health and environmental performance. This is the second time that our operations in China have been recognized by AICM for its safe chemical product management and handling. Over the past several years, the industry has seen a significant increase in the utilization of rail transport for crude oil, primarily due to new unconventional production sources. In the North American market, ExxonMobil manages one of the largest shipper rail fleets in our industry to move our crude oil, plastics, chemicals, lubricants and fuels products to customers. We believe safe transport by rail is a shared responsibility, covering rail maintenance, train operations, rail car integrity and emergency response. We have comprehensive risk management plans in place to help ensure rail transportation of all products is conducted in a safe manner. These plans address rail car design as well as loading and unloading procedures. Additionally, we regularly engage with our industry peers and emergency responders to promote the safe transport of oil products and develop improved training programs for public responders across North America. Emergency preparedness and response The ability to respond to emergencies promptly is critical, and we conduct extensive training and drills to prepare for such situations. At ExxonMobil, we believe effective emergency preparedness requires competent response teams. To that end, we establish strategic emergency support groups (ESGs) around the world to develop and practice emergency response strategies and assist field responders. We routinely train ESG members, a wide variety of ExxonMobil employees, on a range of possible scenarios, including simulated spills, fires,

Workers deploy a containment boom as part of an emergency response training exercise in Australia.

Safety, health and the workplace exxonmobil.com/citizenship

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